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Fresh Baked Lean: The Story of Cafe365’s Lean Transformation
When you think of environments for a lean transformation, does a bakery come to mind? Probably not, but growing pains-plagued…
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Ask Art: What sets lean accounting apart from traditional accounting?
"You can’t really become a lean enterprise without making the shift from traditional standard-cost accounting to lean (i.e. plain English)…
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Does lean have an ethical perspective other than goal-oriented efficiency?
Dear Gemba Coach: As a follow-up to your previous column on the question of whether lean has a spiritual dimension,…
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When Lean Gets Personal
Lean is not simply about making things better; Jim Morgan shares how his experience with lean healthcare taught him how…
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“Simple Ain’t Easy”
The essence of lean is simplicity, argues Orry Fiume, a theme that applies not only to great organizations, but great…
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How Do You REALLY Put Yourself in Your Customers’ Shoes? A Q&A with Eric Ethington
The customer is king in lean. That's why it's critical to know their values, needs, interests, etc. in order to…
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Is there a spiritual dimension to lean?
Dear Gemba Coach: Is there a spiritual dimension to lean?
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Scientific Thinking for Everyone
Scientific thinking is not difficult, it's just not our default mode. Anyone can learn to think more scientifically, by practicing…
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Lean Expansion: Spreading Lean from One Store to a Region at Starbucks
Scaling up is a challenge often talked about in lean circles. How can we best leverage our individual or small-scale…
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Green from the Start
LEI faculty member Jim Morgan shares his insights with Kelly Singer, managing editor of the Lean Green Institute, on how…
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Big Problems? Start Small
"In problem solving, we’re taught to ask a simple question, “Is this problem within my scope of control?” If yes,…
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What’s the difference between a sensei and a consultant?
Dear Gemba Coach: Is there a difference between a sensei and a consultant? Beyond the way they market themselves, don’t…
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