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Five Missing Pieces in Your Standardized Work (Part 3 of 3)
John Shook circles back to offer an outline of how standardized work serves your Purpose, Process, and People, which can…
Read articleWhere do I start?
Dear Gemba Coach: I'm the operations manager of a healthcare training company. We conduct technical training to nurses in hospitals. We've…
Read articleFive Missing Pieces in Your Standardized Work (Part 2 of 3)
John Shook delves more deeply into two of the five most often neglected elements, demonstrating the importance of practice and…
Read article5 Missing Pieces in Your Standardized Work (Part 1 of 3)
John Shook offers an overview of the five most frequent misunderstandings about this fundamental lean practice and expands on three…
Read articleLean and Financials
Dear Gemba Coach: During the webinar, you mentioned the importance of quantifying the financial impacts of lean efforts before introducing the…
Read articleHow Do I Convince People to Practice Lean?
Dear Gemba Coach: I have previous lean experience, and have now joined a large bureaucratic organization. I’m trying to apply the…
Read articleHow NUMMI Changed Its Culture
I received a lot of questions on-line and off about last week’s column on the pending closing of NUMMI. One…
Read articleKaizen is Fun? Really?
Dear Gemba Coach: I have been learning lean for three years now. My question to you: How is Kaizen 'fun'? Doing…
Read articleHow Can I Address the Conflict that Lean Creates?
Dear Gemba Coach, I have just finished reading The Lean Manager, and I was very taken by the chapter on…
Read articleManaging Suppliers
Dear Gemba Coach: We've done a lot of kaizen work in production and have something of a pull system running. We've…
Read articleWas NUMMI a Success?
By now you know that Toyota made its much-anticipated decision to close NUMMI. Many of my friends are saddened by…
Read articleHerman Miller’s Experiment in Excellence
With initial support from the Toyota Supplier Support Center, Herman Miller cultivates experimental thinkers who make process improvements every day.…
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