Toshiko Narusawa, co-author with John Shook of Kaizen Express, illustrates Taiichi Ohno’s comparison of workplace teamwork to passing a baton. Ohno, the architect of the Toyota Production System, said companies could learn a critical lesson from runners passing a baton. He called the lesson “mutual assistance teamwork” where team members support each other, as a runner waiting for the next stage of the race would react to the runner in the previous stage, who might be struggling, and reach back to provide support and execute a clean handoff.
Operations
Mutual Assistance Teamwork
Toshiko Narusawa, co-author with John Shook of Kaizen Express, illustrates Taiichi Ohno’s comparison of workplace teamwork to passing a baton. Ohno, the architect of the Toyota Production System, said companies could learn a critical lesson from runners passing a baton. He called the lesson “mutual assistance teamwork” where team members support each other, as a runner waiting for the next stage of the race would react to the runner in the previous stage, who might be struggling, and reach back to provide support and execute a clean handoff.
Related
Related books
Related events
September 13, 2022 | Mercedes Benz Parts Distribution Center
Grapevine,Texas
