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Frontiers and Fundamentals
Thank you to the over 350 of you who replied to my letter of last month by sending in suggestions…
Read article Follow-up Q&A to the Webinar: On the Mend – Changing a healthcare organizational culture to continuous improvement
The lean healthcare webinar “On the Mend: Changing a healthcare organizational culture to continuous improvement” drew an engaged audience that…
Read article The Joys of a Brownfield
“Lean experience teaches us to enjoy and make the most of going to see. Go to the gemba, go there…
Read article How Do We Help Our Plant Managers Want to Do Lean?
Dear Gemba Coach: We've just changed our divisional general manager and the new boss wants our lean approach to be less…
Read article How to Use Red Bins
Dear Gemba Coach: We’re having an internal debate about how to involve the quality department and how to use “red…
Read article Role of the Sensei
Dear Gemba Coach: I often wonder how senseis skip to new areas--from the shop floor to the back office, or…
Read article Passing the Baton
Jim Womack and John Shook reflect on passing the baton of leadership at the Lean Enterprise Institute
Read article Mutual Assistance Teamwork
Toshiko Narusawa, co-author with John Shook of Kaizen Express, illustrates Taiichi Ohno’s comparison of workplace teamwork to passing a baton.…
Read article Do We Need a Truck Preparation Area?
Dear Gemba Coach: As logistics manager, I disagree with our lean expert who insists we should have “truck preparation areas”…
Read article How Does Pull Relate to Problem-Solving?
Dear Gemba Coach: I’ve been following the exchanges on The Lean Edge with great interest, and all the lean authors…
Read article How Can One Be A Better Sensei?
Dear Gemba Coach,Our operations VP is disappointed with our lean program. Despite his close personal involvement with the program, it…
Read article The Joy of a Greenfield
Last spring on a trip to Central America, I encountered that wonderful sight for process improvers, a “greenfield”. And I…
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