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Coaching and Questions; Questions and Coaching
John Shook discusses the role of questioning
Read article Taking the Wheel as Toyota Skids
As he assumes the presidency of Toyota Motor Corporation after a 25 year apprenticeship, Akio Toyoda embodies the company's Toyota Way…
Read article Constancy of Purpose
The first of Dr. W. Edwards Deming’s 14 Points is "create constancy of purpose for continual improvement of products and…
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Landscape Forms Cultivates Lean to Fuel Growth Goals
With single-item orders 80% of the time, adopting single-piece flow and cellular production made sense to management at Landscape Forms,…
View case study Gemba-Based Leadership – Not Just for Chief Engineers
John Shook on gemba-based leadership
Read article The Remarkable Chief Engineer
Last week I shared this principle quoted from an unexpected source, the U.S. Marine Leadership Manual: "An individual's responsibility for…
Read article We’re all connected and nobody is in charge
Everyone hates the “matrix”. Not the movie series, of course, but the cross-functional matrix organization. Yet, having searched for the…
Read article Learning to Manage
My colleague John Shook has recently written a wonderful book for LEI about "managing to learn". By this he means…
Read article Leadership Q&A: Dan Ariens, CEO of Ariens Co.
From the LEI senior executive series on lean leadership:In the late 1990s, Ariens Co.faced a blizzard of problems. The iconic…
Read article Leadership Q&A: Dr. Jack Billi, associate dean and associate vice president for medical affairs
From the LEI senior executive series on lean leadership:Jack Billi, M.D., associate dean for clinical affairs, University of Michigan Medical…
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Podcast with John S. Toussaint, MD, about Lean at ThedaCare
Mark Graban welcomes John Toussaint, MD, CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value, to…
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