Articles
Learn more about your selected topics.
How do I know if someone is really incompetent or just struggling?
Dear Gemba Coach: How do I recognize when someone is really incompetent? Sometimes people don’t have results because they’re put…
Read article
Practicing Constructive Discontent At SBP
To become an organization of problem solvers, talking about problems couldn’t merely be something that we did, shares Zack Rosenburg…
Read article
Change Your “Pet” Problem Solving Method
Got problems with your problem-solving method? This interview by LEI's Chet Marchwinski with Four Types of Problems author Art Smalley…
Read article Don’t you use kamishibai cards; you’ve never written about them?
Dear Gemba Coach: We use a kamishibai board along with standardized work and visual management to sustain our lean efforts…
Read article
How Does LPPD Help Create a Lean Enterprise?
What is LPPD? As noted by Jim Morgan LPPD is a set of principles and practices that promote collaboration, transparency,…
Read article
Rebuilding Homes and Disaster Recovery Processes
When Liz McCartney and Zack Rosenburg left their careers to help desperate victims of Hurricane Katrina rebuild, they knew nothing…
Read article As head of a lean office, what must I do to really walk the talk?
Dear Gemba Coach: I am the head of a lean office. I’d like to lead by example, but it occurs…
Read article
How to Scale Up Positive Social Change
Far more households globally have access to a mobile phone than a toilet, notes Ann Mei Chang, a tech executive…
Read article
Why We Believe A Strong Customer Focus Is Needed To Drive A Lean Strategy
Is there any principle more core to the heart of lean than relentlessly focusing on the customer? In this collection…
Read article Join the Conversation and Stop the Rework
In the spring of 1997, as I was starting the nonprofit Lean Enterprise Institute, I visited a company that I…
Read article
Ask Art: What Incentives and Bonus Programs Best Support Lean?
Bonus and incentive plans work best when they serve an underlying purpose, says Art Byrne, who advises that management design…
Read article Got any recommendations for applying lean in the tool and die shop to stop our dies from crashing like crazy?
Dear Gemba Coach: We applied SMED to increase the flexibility in our production cells. Now our dies are crashing like…
Read article