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“What Did I Transform Today?”
A lean approach to coaching is incomplete if nothing has changed for the better, says Josh Howell, who shares how…
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Seafood Restaurant Fishes for Problems Customers Really Care About
The executive chef at Legal Sea Foods explains how the restaurants are cutting lead times from fishing boat to your…
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LPPD Under the Sea: Efficient Product Design with Subsea 2.0
In this excerpt from the new book Designing the Future, authors Jim Morgan and Jeff Liker share the case study…
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An Innovative Framework for Designing Better Products and Services – and a Better Future
Because of the enormous “shadow” it casts over the entire enterprise for years, product development literally designs the future of…
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How do you apply takt time to service work?
Dear Gemba Coach: How do you apply takt time in fields like services where customer demand is not known?
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“Roll”-ing Out Lean at Kura Sushi
Self-professed "lean geek" Katie Anderson has eaten several meals at Kura Sushi restaurants and shares her observations on what she…
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Lean Digital Transformation
Discover how the application of lean principles can improve entire corporate ecosystems to deliver digital services and products that customers…
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Putting Passion on Your Dashboard
Understanding what customers value requires more than a marketing approach, says Dave Pericak, explaining how he learned about customer value…
Listen to podcast Review: Designing the Future
In his review of the new book Designing The Future, Michael Ballé points out that it “makes clear the central…
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Book Review: Designing the Future
Forget frameworks, processes, rote step methods. Read this book and think back to the “Why?” before the “What?” and “How?”:…
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Designing the Future Jim Morgan Talks Passion with Dave Pericak – A WLEI Special
In this special edition series, Designing the Future. Jim Morgan talks with Dave Pericak, the Chief Engineer of the 2015…
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Lean Gratitude
As Thanksgiving approaches, Tom Richert notes that powering the TPS scientific mindset is a great deal of emotional energy. At…
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