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SBP Has a Helping Hand in Hurricane Harvey
Learn how SBP (formerly Saint Bernard Project) is using lean to help victims of Hurricane Harvey and other natural disasters…
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Back to Basics: Jim Womack on Why You Should Never Create an A3 Alone
In this eletter from 2008, Jim Womack (in honor of the then-recent publication of "Managing to Learn") shares invaluable advice…
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Back to Basics: John Shook on the Role of Questions in Coaching
In this throwback to the classic John Shook eletter "Coaching and Questions; Questions and Coaching," we learn the impacts of…
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What lean concepts are most difficult to teach?
Dear Gemba Coach: In your experience of teaching lean, what do you find most difficult to teach?
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Why You Should Think of Lean Tools as Frames
Michael Ballé, co-author of the recent book "The Lean Strategy" with Dan Jones, Orry Fiume, and Jacques Chaize; discusses why…
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Real Respect Feels Like Knowing You’re Being Heard
To establish or strengthen a culture of engagement and continuous improvement, leaders must understand that genuinely listening to employees is…
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Do You Practice Routine Personal Development?
Once we learn lean we often start seeing it everywhere, even in places we might least expect it. In this…
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It’s All About the Mindset on Gemba Walks
Darren Walsh believes that there are few things more critical to a successful gemba walk than the right mindset. Do…
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How Obeya Improved Our Product Development Efforts
As a followup to John Drogosz's piece on the stages of obeya from last week, Andy Houk, a client of…
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Yes, Lean is a Strategy!!!
Is lean a strategy? Absolutely YES, says lean author and thinker Orry Fiume. Replying to feedback on his new book,…
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The Art of Silent Observation
Silent observation is not as intuitive as it may sound. Andrew Quibell often meets people who think it's as simple…
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