Lean Healthcare Transformation Pre-Summit Workshops
LEI is offering Pre-Summit Workshops on June 4th-5th for those who want to make the most out of this opportunity. These in-depth programs will help you move beyond individual "tools" and isolated improvement projects to build leadership capabilities and develop management skills needed to create the complete lean enterprise and the culture of problem solving. Pre-Summit Workshops are only available for Summit attendees.
Breakfast is served daily at 7:00AM and workshops begin at 8:00 AM.
- Improvement Kata (Sold Out)
- Creating a Lean Management System Workshop (Sold Out)
- Assessing and Accelerating Your Lean Transformation
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The Shingo Model - From Fire Fighting to True Continuous Improvement
Improvement Kata Workshop (Sold Out)
1-Day Workshop Instructor: |
Sustaining lean gains is difficult. The reason is that we tend to rely on dedicated lean experts to lead improvement efforts as projects. When they turn their attention to the next improvement project, the one just completed degrades. Overall improvement progress is slow and the cultural change to continuous improvement is minimal. Based on the popular book Toyota Kata by Mike Rother, this workshop will teach you how to make improvement more sustainable and continuous. The key is knowing how to create a lean culture where improvement occurs on a daily basis, coached by managers. When this shift occurs, improvement stops being a project led by lean staff and starts being an everyday activity led by managers. This workshop will show you how to:
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Creating a Lean Management System Workshop (Sold Out)
1-Day Workshop Instructor: |
ThedaCare is one of the first healthcare organizations in the United States to successfully adapt the Toyota Production Systems (TPS). Our Lean improvement system is called the Thedacare Improvement System (TIS). Our journey started over eight years ago with the introduction of Value Stream mapping followed by rapid improvement events and projects, which are key components of TIS. The goal defined by our leadership focused on improving patient care by creating a community of problem-solvers. Our innovative approach was based on year-over-year improvement rooted in the TPS model of problem-solving. As our knowledge and experience grew, we remained consistent in targeting reduction in waste and defects, productivity improvement, and employee engagement. While achieving breakthrough results in many areas, something was missing. As the rate of daily improvement began to plateau, concerns arose about diminishing returns. Teams were not positioned to see, prioritize, and pursue thousands of improvement opportunities identified. Our progress toward meeting our goal of 10% productivity improvement per year, every year, was not being actualized over time. When goals were not achieved, countermeasures were not always explicit. Reflecting on our progress, we realized that our improvement strategy had a critical missing link. How would we sustain our transformational work? Would it be possible to deliver daily continuous improvement without a delivery model? We believe our work has resulted in a lean management system; we call the Business Performance System which is designed to help our managers understand their performance, and meet their targets while developing people and building effective teams. This day long workshop will focus on the point in the lean journey when a systematic management system is needed to sustain value stream results and create momentum around daily continuous improvement. The Business Performance System will be highlighted. Objectives:
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Assessing and Accelerating Your Lean Transformation - The Shingo Model
1-Day Workshop Instructor: |
The Healthcare Value Leaders Network has partnered with the Shingo Prize for Operational Excellence to develop an assessment process that provides healthcare organizations with a way to understand where they are on their lean journey, pinpoint gaps to the desired state, and provide feedback for addressing the gaps. In this session, you will learn about the key concepts behind the Shingo Prize model, which has helped guide the lean transformation efforts in many industries for more than 20 years, and is now being applied in healthcare. Lean Transformation is about more than about the application of tools - it's about transforming the culture.
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From Fire Fighting to True Continuous Improvement
1-Day Workshop Instructor: |
Healthcare organizations deal with problems day in and day out. Many times the solutions become Band-Aids to problems that are never completely solved. The organization becomes very proficient at “Fire Fighting” but the problems keep coming back. In order for an organization to move from “Fire Fighting” to true continuous improvement it will need to transition to a methodology of problem solving employed by everyone in the organization. Success will hinge on how well the organization can teach and apply a robust, shared problem-solving method at all levels while incorporating "evolutionary learning" into the organizational culture. In order to build the culture of problem solving, an organization needs a "Community of THINKERS," working together on continuous improvement. Their goal is to design a sustainable, rigorous problem-solving process that is, in effect, an experimental test of any proposed changes. In this workshop you will practice several of the problem-solving steps. We will establish a methodology for determining the most likely causes of a problem to be addressed and appropriate countermeasures to that problem. You will also learn the process for developing a “Rapid Learning Experiment” to test your countermeasures. "Go and See" will be a key component discussed within the steps of the lean problem-solving process. Objectives:
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