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At the 3rd Annual Lean Healthcare Transformation Summit, you will learn how innovative experiments are changing the way we deliver and pay for healthcare and how consumers and employers are driving a healthcare value focus by demanding transparency of cost and quality data across the system.

You'll learn from thought leaders and pioneers forging new paradigms for the healthcare system. There will be special keynotes by John Toussaint, Harold Miller, and John Shook, coupled with down to earth, real experiments from pioneers forging new ground every day.

Come spend two intense days, learning from thought provoking keynotes, a topical panel discussion, interactive learning sessions and the industry's very best networking. There's no better opportunity to forge new relationships, hear actionable, no-nonsense advice from pioneers in the Healthcare Value Network and gain new perspectives no matter where you are in your lean journey.


Summit Program


  • Keynotes with John Toussaint, Harold Miller, and John Shook, thought leaders within healthcare and the lean community.
  • Plenary Sessions with progressive healthcare leaders.
  • Concurrent Learning Sessions offer practical advice in small interactive sessions where you can learn, discuss, and reflect.
  • Pre-Summit Workshops build skills or introduce concepts that you'll need to make your transformation successful and sustainable.
  • The CEO Panel is your chance to hear and ask questions with senior leaders who are directly engaged in experiments within their organization's lean transformation.
  • Limited attendance gives you ample time for discussions and follow-up questions.
  • Summit networking is a high priority with breaks, receptions, and luncheons providing many formal and informal ways for you to connect with counterparts who are tackling the same challenges that you face today. Don't forget your business cards!
  • Continuing Education information:
    • Complete CME, CNE and ACHE II credit information can be found here


Who Should Attend

The Summit is the one event designed for your entire leadership team. Don't go it alone! Learn together with colleagues, it's an excellent way to get your team on the same page.


Your Hosts

The 3rd Annual Lean Healthcare Transformation Summit is brought to you by the ThedaCare Center for Healthcare Value and the Lean Enterprise Institute. Our partnership brings together two of the world's leaders in lean thinking, with a combined 20 years of experience in lean implementation and education. Our combined mission is to fundamentally improve healthcare delivery through lean thinking and the Annual Summit is one of the ways we share our knowledge with the world.

Established in 2009 with 14 original members, the Healthcare Value Network unites healthcare leaders through peer-to-peer learning experiences in real world settings. Together, these leaders develop relationships, share knowledge, conduct experiments and access the best resources to accelerate their organization's system transformation.





Summit Program

Dr. John Toussaint

John Toussaint, CEO

Harold Miller

Harold Miller,
Executive Director

John Shook

John Shook, CEO

ThedaCare ThedaCare




You’ll learn from these progressive healthcare leaders from the Healthcare Value Network:

Alice Lee

Beth Israel

Alice Lee,Vice President
Business Transformation Office of the President

Beth Israel Deaconess Medical Center

"Horizontal Thinking in Action"

Jim Fitzpatrick

Mercy Medical Center

Jim FitzPatrick, President and CEO
Mercy Medical Center North Iowa

"The Role of the Lean Leader"

Learning Sessions

Personalize your Summit experience by exploring topics that you told us were important. In small interactive sessions where you can learn, discuss, and reflect, you'll discover applications and methodologies on the frontier of lean thinking in the healthcare community. These sessions will be offered multiple times during the Summit so you will have the opportunity to participate in multiple sessions. More sessions and details will be added in the near future. Check back for updates.

Most Learning Sessions run simultaneously, twice each day except where otherwise noted.

Learning Sessions


Limited Attendance - We set a ceiling on the number of attendees so you'll have ample time for discussions or to ask presenters follow-up questions. The Summit is designed to be the best networking venue in the Lean Community by providing formal and informal ways for you to connect with counterparts facing the same challenges as you:

  • June 5th - Welcome Reception (get to know fellow attendees prior to the start of the Summit)
  • Networking Breaks (30 minutes to allow time for a phone call, cup of coffee, and conversation)
  • Lunch Roundtables (attendee-led discussions on topics you told us were important to you)

Pre-Summit Workshops

These in-depth one and two-day workshops will help you build practical skills for addressing "people" issues as well as technical ones you will encounter during a lean transformation. For more information on Pre-Summit Workshops click here.

This year's Pre-Summit Workshops are:


Register for the Summit online by clicking the button above or call 617-871-2900 between 8:30 AM and 5:00 PM Monday through Friday.

$1,400 USD The registration fee includes participation in the Summit, participant materials, welcome reception on June 5, and food (breakfast, lunch, and snacks) for both days. Pre-Summit Workshops are available for Summit attendees on June 4th and 5th for an additional fee

Confirmation, Cancellations, and Substitutions

Once registered, you will receive a confirmation email. To receive a full refund, notice of cancellation must be received by May 6, 2012. After this date there will be a $500 cancellation fee.
Substitutions may be made at any time before June 3, 2012.

If you have any further questions please contact the Lean Enterprise Institute at 617-871-2900 or summits@lean.org.

HC summit @leandotorg @HCValue


Here's what attendees said about last year's Summit:

"Incredible energy and enthusiasm, we are building a community of lean thinkers/doers in healthcare"

"After the Summit, I left feeling inspired, educated, and better-connected to the Lean community."

"I really enjoyed the Summit...and I'm already looking forward to next year."

"My staff left the conference as a whole feeling challenged, a little smarter, and proud of what they've gotten done."