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The Lean Post / Articles / A Deeper Dive into Visual Management at Toyota

A Deeper Dive into Visual Management at Toyota

Line Management

A Deeper Dive into Visual Management at Toyota

By Andrew Quibell

November 22, 2016

"In a previous sketch I introduced Toyota’s approach to visual management, or Floor Management Display Systems (FMDS), including the six elements of creating FMDS," writes Andrew Quibell. "Now it’s time for a deeper dive into those six elements and explore how their approach guarantees an effective floor display will present compelling messages."

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In a previous sketch I introduced Toyota’s approach to visual management, or Floor Management Display Systems (FMDS), including the six elements of creating FMDS. Now it’s time for a deeper dive into those six elements and explore how their approach guarantees an effective floor display will present compelling messages.

At Toyota it all starts with visualizing the standards. If you’ve implemented lean correctly, abnormalities within the process should automatically become more visible and apparent, i.e. unbalanced flow or a choke point in production. Driving the daily meeting and review cadence ensures these abnormalities are addressed and reacted to in real time to get back to standard operating conditions quickly.

Then you want to look at your systems and priorities – do they align with your hoshin objectives? Are you performing PDCA every day (incremental improvements)? And what do your systems prioritize? (At Toyota, the top priorities for a FMDS to address are generally safety, quality, low cost, and short lead-time.)

The remaining elements in my sketch drill down on the important topics of managing by sections and groups, reflection, attention to key performance indicators (KPIs) and the discipline to pursue daily kaizen, teach A3 thinking and, most critically of all, mange your change points.

Check out my animation to reinforce my message.

And once you’ve reviewed the sketch and animation, ask yourself this question: What can I do now based on what I’ve learned to put some, if not all, of this into practice in my organization?

A Deeper Dive into Visual Management at Toyota

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Written by:

Andrew Quibell

About Andrew Quibell

Born and raised in the United Kingdom, Andrew Quibell entered the automotive industry in the mid 1980’s as a trainee quality engineer. He advanced through the ranks into quality management and worked in several established tier-1 companies in the UK before joining the Textron division Kautex in 2002. Quibell entered Textron’s Lean Black Belt program in 2006, eventually becoming a leading lean practitioner in the business, working primarily in high volume manufacturing. His roles at Kautex included VP CI Global and Director, Quality – Global.

Prior to leaving the automotive sector, Quibell sat on Textron’s Quality & Continuous Improvement Council while also working as a regional advisor within Toyota’s tier-1 supplier base organization BAMA. Currently Quibell holds status as a Chartered Member of the UK CQI, a Senior Member of the ASQ, an Incorporated Engineer within ICME, and is registered as a principal auditor in QMS with IRCA.

In January 2016 Quibell left Kautex and moved into the printing industry, joining CIMPRESS – a leader in mass customization of printed products – as their Global Head of Quality Assurance.  Presently Andrew lives with his wife and daughter in the Windsor / Greater Detroit area.

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