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James (Beau) Keyte

James (Beau) Keyte

President, The Keyte Group
Beau is President of The Keyte Group. In this role, Beau teaches, coaches, and facilitates on two important transformation fronts: changing the work processes and changing the roles and responsibilities of leadership to support new work processes. This work keeps him happy as he guides systemic learning and change. Teams learn how to understand, prioritize, and solve performance problems while management learns how to coach the staff in a way to develop them into better thinkers and employees. His operational excellence focus began in 1986 and his work has expanded to include support in healthcare, financial services, and manufacturing. Beau also has been active in designing ways to help organizations learn in highly leveraged collaborative models, including working with 62 emergency departments across Michigan to simultaneously improve patient outcomes. He has two Shingo Prize-winning publications: The Complete Lean Enterprise and Perfecting Patient Journeys. In addition to being on LEI’s faculty, he is a contributing author to Huffington Post and an adjunct faculty member of Ohio State University’s Masters of Business in Operational Excellence program.
Articles by James (Beau) Keyte
“Learning from Manufacturing” Versus Learning To Think Differently
Beau Keyte talks lean thinking and practice in non-manufacturing settings. "The big challenge now isn’t to learn lean thinking the way any other company learned it," he writes. "It’s to understand how to effectively grasp the problems you and your organization are trying to solve.  " More »
The Silent Killer of Health Care Transformation: Being Overburdened by Too Many Choices
Writing on the Huffington Post, Beau Keyte discusses a major problem that exists in our current system of healthcare transformation and compares the process to what happens at a Brazilian steakhouse. But because of some key differences between the two, the consequences of the overloading of choices in our healthcare system are much more severe than a full belly.  Keyte is a faculty member of the Lean Enterprise Institute (LEI) and co-author of Perfecting Patient Journeys, an LEI workbook for applying lean principles in healthcare processes. More »
Losing Patients: What Healthcare Organizations Have to Do to Survive Inevitable Changes
Writing on the Huffington Post, Beau Keyte discusses the effect that the full implementation of the Patient Protection and Affordable Care Act will have on healthcare organizations and why this change necessitates a very different way of thinking about healthcare system reform.    Keyte is a faculty member of the Lean Enterprise Institute (LEI) and co-author of Perfecting Patient Journeys, an LEI workbook for applying lean principles in healthcare processes. More »
Follow-up Q & A to the Webinar “Getting to Everyday Improvement: How to Connect the Science and Culture of Problem Solving”
A follow-up Q&A with presenters Judy Worth and Beau Keyte for the Lean Enterprise Institute's webinar on Getting to Everyday Improvement. More »
Books by James (Beau) Keyte
Perfecting Patient Journeys Perfecting Patient Journeys
Perfecting Patient Journeys is a guide to value-stream improvement for leaders of healthcare organizations who want to implement lean thinking and engage employees in solving problems in order to deliver better and more efficient care. Readers will learn how to identify and select a problem in the performance of a value stream, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and hopefully work together to make that vision a reality. More »
Workshops Taught by James (Beau) Keyte
Practicing Lean Fundamentals in an Office Environment Description: This two-day workshop has been designed for individuals and teams who work in office and service environments that want to gain a better understanding of the philosophy, thinking and acting within a Lean Enterprise and how it might benefit their customers, organizations, and staffs. It will demonstrate the overall approach for implementing a lean transformation including both work and management processes in your organization. More »
Value-Stream Mapping for Healthcare This interactive workshop demonstrates how to apply lean principles and value-stream mapping, a fundamental and critical tool, to make fundamental improvements in a healthcare organization's clinical/administrative processes. See how these principles apply to the processes such as emergency medical care, pharmacy, diagnostic procedures (lab and radiology), patient registration and discharge, records, and billing. More »