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Kaizen: the Culture of Continuous Improvement (1 Day Class)

Learning Objectives:
At the end of this workshop, you will be able to:

  • Understand the fundamentals of Kaizen and its importance as a central aspect of a lean system
  • Document Kaizen improvement
  • Judge improvement proposals according to their compliance to the Kaizen requisites
  • Commence a plan for the introduction of Kaizen in your organization


The Kaizen Teian or Kaizen methodology promotes the sustainable continuous improvement as a daily way of life for every member within the organization. It supports the flow, implementation and recognition of improvement proposals made by all collaborators.

Kaizen is the original concept that has been used by Toyota until today and that has become the culture in all Toyota sites in Japan and overseas.

It provides a structure to channel the opportunities for improvement detected by any employee and convert them into realized changes that have a positive impact in the way people perform and perceive their work.

Kaizen requires a formalized structure within the Organization, where collaborator’s proposals are evaluated, implemented, reviewed and recognized according to their alignment to the company’s declared objectives for continuous improvement. The recognition system also helps motivate collaborators to participate, either individually or through team work, in the proposal and implementation of their improvement ideas.


The benefits of Kaizen include the participation of all collaborators in improving and transforming (evolving) the organization in small, every day, incremental steps that do not lose effectiveness over time.

Some of the elements utilized to support Kaizen are: Visual Management Kaizen Boards, Kaizen proposal format, Proposal scoring matrix, Kaizen rewards system, Monthly metrics reporting, etc.

Besides the tangible benefits, Kaizen is regarded as a most effective technique to improve engagement and culture within a company.

Course Outline:
This workshop is based on a “hear-see-do” approach, so you'll learn the key concepts through instruction, discussion, simulation, and small-group exercise. The topics covered are:

  • Kaizen: Toyota’s original concept
  • How Kaizen fits in the TPS house
  • Why use Kaizen in your organization
  • Examples of Kaizen from around the world
  • How to start a Kaizen culture
  • What are the steps for preparing the organization
  • Structural requirements for implementation: training, forms, evaluation, steering board, guidelines.

"I congratulate Sammy on how he conducts his explanations. He gives us a clear vision of how we can leverage the continuous improvement process in our organization, emphasising the total involvement of everyone in search of the simple and effective."
- Osvaldo Louzane,
Johnson & Johnson

Who Should Attend:
Those who would benefit from this workshop include:

  • Office personnel and Operators - to understand the importance of following Kaizen as an every-day occurrence
  • Leadership- to learn how to evaluate people's Kaizen forms (improvement proposals)
  • Engineers and lean leaders - to understand how to introduce, support, and teach Kaizen
  • Organizations at any stage in a lean transformation that are struggling with:
    • Failures to sustain the results from past suggestions or kaizen events
    • Problems in getting collaborators to propose improvements for their work areas
    • Poor ownership and accountability from employees, for changing the status quo

Workshop Suggestions:
To maximize your learning experience we recommend that prior to attending this program you take following workshops or have a good understanding of the concepts presented within them.
Suggested Reading for this Workshop:
Locations and Dates for Kaizen: the Culture of Continuous Improvement
February 5
San Diego State University
San Diego, CA
Time: 8:00 a.m. - 4:00 p.m.
Instructor: Sammy Obara
Important Information About This Event & Location

We encourage you to make hotel accommodations early.

Price: $800.00 ($700.00 if the participant is taking 2 or more workshops at one location)
Price includes all participant materials, breakfast, lunch and snacks each day

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Cancelation Policy
Our workshops are designed to cater to a limited number of participants.  If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop.  A cancelation occuring within four weeks of the workshop will be subjected to a $350 cancelation fee.  LEI will not be held personally responsible for any incidental cost incurred (hotel, airfare, change fee, etc).  To cancel a workshop registration, please call LEI at (617) 871-2900.