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Lean Leadership and Health Reform

Toussaint, John
11/17/2010
In a keynote presentation at the 2010 AME conference, Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value and co-author of On the Mend, a book about ThedaCare’s continuing lean transformation, described the core problems with healthcare policy in the U.S: payment systems that do not reward healthcare providers to deliver better value; Lack of transparency of performance; providers lack of a consistent methodology to improve care. He also explained how lean healthcare solves these problems by revolutionary improvements to healthcare delivery.