Article

How can I make sure my teams do kaizen the right way?

Dear Gemba Coach: How can I make sure my teams do kaizen the right way?

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Rather than narrow problem solving, shouldn't we look for disruptive breakthroughs?

Dear Gemba Coach: How can a narrow focus on problem solving help us to find innovative solutions? Shouldn’t we be looking for disruptive breakthrough instead?

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Who To Move?

Dear Gemba Coach:  "Kaizen Express" landed on my doormat this morning. While reading through I noticed that it states that if you get an operator saving…

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What's the main quality I should look out for in hiring a lean coach?

Dear Gemba Coach: I’m in the process of hiring a Lean Coach for my team and I wondered if there was any one quality I…

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Is there a lean way of delegating?

Dear Gemba Coach: I’m an entrepreneur and I used to micromanage everything, quite successfully. Now the firm has grown and I’m trying to delegate. How…

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Ask Art: How Do We Prevent Backsliding?

Backsliding is inevitable. "The key is to anticipate the backslide and take early, aggressive, organized steps to prevent it from happening before it starts," writes…

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The Lab is Open

Why it's important to create a way to challenge assumptions and develop know-how, solve problems, and continuously improve--even during a crisis.

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Why Leadership Needs to Drive the Bus

"Lean change can start from the bottom-up, I won’t say that it can’t, but the situation needs to flip quickly to leadership so that leadership…

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How Menlo's Virtual Teams Are Lighting the Way Forward

While Menlo Software continues to adjust to the never-ending changes caused by COVID-19, founder Rich Sheridan takes solace that they are teeing up these challenges…

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Advice from the Gemba: Personal Kanbans for Lean Beginners

Kanban boards. For many of us, they were the first visual management tools we used that taught us the benefits of lean. They're simple, effective…

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From Supply Chains to Value Streams

Fifteen years ago I first began to study lean supply chains, by observing Toyota’s inbound parts supply chain and later their aftermarket parts distribution system.…

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Public Service: Lean's Next Frontier?

John O'Donnell and Lex Schroeder share the thinking behind LEI's new Public Service Value Network and invite you to contribute to a new and fast-growing…

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Faculty

Alan Noss

Alan received his introduction to lean when he worked for 13 years in the Service Parts Logistics Division of Toyota. He was responsible for training,…

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Alan Noss LEI faculty

Article

How Lean is Apple?

Apple may not worship at the altar of lean, but a close look at its operations and strategy show clear resonance with established lean principles.

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Case Study

Book Clubs Help Agricultural Company Cultivate Lean Culture

Two continuous improvement leaders explain how they successfully use book clubs to spread and align understanding of lean management at a large company with multiple…

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How Can Lean Affect Shareholder Value?

Lean can help challenge assumptions and surface opinions that ultimately improve shareholder value, argues Michael Balle.

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Article

Standardized Work is a Goal To Work Toward, Not a Tool to Implement

Standardized work can be an ugly thing in the hands of control-oriented bureaucrats and a beautiful thing when it enables creativity and continuous improvement, says…

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The Wonder of Level Pull

Many years ago in Toyota City I first witnessed the twin concepts of level production and the smooth pull of needed items throughout a complex…

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Using Lean Thinking to Help Schools Get the Resources They Need at DonorsChoose.org

A fantastic example of how lean thinking and practice has moved into the nonprofit sector, DonorsChoose.org began its lean journey in 2007 when its leadership…

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“Learning from Manufacturing” Versus Learning To Think Differently

Beau Keyte talks lean thinking and practice in non-manufacturing settings. "The big challenge now isn’t to learn lean thinking the way any other company learned…

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