Follow the Learner Set

The Lean Dentist tells how a dental group transforms itself from typical batch-and-queue patient treatment to improved and profitable "one-patient flow." Formerly known as Follow the Learner, this book follows the effort, engagement, and success of Dr. Sami Bahri and his team, as they work through the ideas of lean thinking in all areas of their patient-focused practice.

Food should be fresh. Yet we produce it in big batches. If fast-moving, small batch, one-piece flow can work with car parts, why can’t it work for our most important consumable—food. Read this fascinating story of a bakery and chain of shops that used lean thinking and practice in Barcelona, and be prepared to run your own experiments.