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The Lean Post / Articles / AI’s Impact on Healthcare: A Conversation with Dr. Jackie Gerhart and Dr. Christopher Longhurst

various healthcare professionals using AI

Executive Leadership

AI’s Impact on Healthcare: A Conversation with Dr. Jackie Gerhart and Dr. Christopher Longhurst

By Jackie Gerhart, MD, Christopher Longhurst, MD and Matthew Savas

May 7, 2024

In this episode of the WLEI podcast, we speak with two doctors pioneering AI applications in healthcare.

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In this episode of the WLEI podcast, LEI speaks with Dr. Jackie Gerhart and Dr. Christopher Longhurst. Dr. Gerhart is a family physician and VP of clinical informatics at Epic Systems, while Dr. Longhurst is the Chief Medical Officer and Chief Digital Officer at UC San Diego Health. 

In the discussion, we explore: 

  • How health systems are using AI to improve patient outcomes.
  • The potential for AI to reduce clinicians’ cognitive burden, allowing them to reconnect with patients.
  • What educators should consider when training the next generation of doctors who will begin their careers with access to AI.

Special note: As this conversation demonstrates, the workplace is rapidly changing, fueled by technological advancements like AI, shifting generational expectations, and evolving customer demands. 

Join us at “The Future of People at Work Symposium” July 18-19 in Detriot, MI to learn about these challenges from business luminaries like Jim Womack and Jeff Liker and collaborate with peers to address them. Click here to learn more and register.

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Written by:

Jackie Gerhart, MD|Christopher Longhurst, MD|
Matthew Savas

About Matthew Savas

Matt serves as content director at the Lean Enterprise Institute responsible for the institute’s content strategy in all mediums. He previously served as Director of the Lean Global Network, where he supported the network’s 30+ institutes and partners to spread lean thinking around the globe.  Matt has a BA in East…

Read more about Matthew Savas

About Christopher Longhurst, MD and Jackie Gerhart, MD

Jackie Gerhart, MD

Jackie Gerhart, MD is physician and VP Clinical Informatics at Epic Systems.

Christopher Longhurst, MD, MS

UC San Diego Health

Christopher Longhurst MD, MS, is the chief medical officer (CMO) and chief digital officer (CDO) at UC San Diego Health. This dual, complementary role provides leadership to medical staff, ensuring that standards and protocols are in place to provide the highest quality of care to patients. He also serves as an associate dean at the School of Medicine, overseeing and aligning our education and research missions within the clinical environment, and leading our journey to become a highly reliable, learning health system. 

As CMO, Dr. Longhurst is responsible for maintaining excellence in clinical care, including regulatory, patient and clinician satisfaction, quality and safety, and medical affairs. He works alongside leaders at UC San Diego Health, the School of Medicine, and UC Health to improve care delivery and oversees UC San Diego Health’s reputation for delivering safe, innovative, patient-centered care. 

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