The Lean Post / Articles / Patients First (Part II)
Problem Solving
By Karl Ohaus
May 15, 2013
Writing in the Huffington Post, Karl Ohaus, a co-author of Perfecting Patient Journeys, poses 7 questions to ask at the start of fixing a healthcare process.
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About Karl Ohaus
Karl Ohaus received a BS in Mechanical Engineering from Duke University, School of Engineering, in 1980. For the first 10 years of his career he worked in product testing, design and development for American Standard. During this time, as a Senior Design Engineer, Karl had responsibility for new projects from…
Read more about Karl Ohaus
Problem Solving
Strategies for Tackling Complex Problems: a Conversation with Paolo Savaget
Podcast by Tom Ehrenfeld
April 17, 2023 | Online Live Course
