Podcast with John S. Toussaint, MD, about Lean at ThedaCare

The Executive Guide to Healthcare Kaizen.” He serves as a consultant to healthcare organizations through his company, Constancy, Inc. and is also the Chief Improvement Officer of the technology company KaiNexus. Mark is the lead blogger and podcaster at his site, LeanBlog.org, started in 2005.

Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.