About Michael Lombard
Michael Lombard is an experienced leader in healthcare performance improvement, currently serving as Director of Operational Excellence at an acute care hospital in the Dallas-Ft. Worth region. His mission is to continuously grow his understanding of kaizen in healthcare settings and to help healthcare systems deliver ever-increasing value to customers. His record of successful improvement initiatives ranges from the redesign of highly clinical processes to the establishment of comprehensive, hospital-wide Lean strategies. Michael is continually learning the Toyota Kata approach; sharing his lessons learned and supporting others on their Lean-learning journeys.
Video by Art Smalley
Article by Andrew Quibell
January 14, 2022 | Online Live Course