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The Lean Post / Articles / Your Consultant Doesn’t Have the Answers

Your Consultant Doesn’t Have the Answers

Executive Leadership

Your Consultant Doesn’t Have the Answers

By Mark Reich

February 27, 2018

Inspired by a true story from his tenure at the Toyota Production System Support Center, LEI Senior Coach Mark in a Lean Talks video explains a critical misconception about the roles of consultants and leaders.

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There are many lean consultants out there, and their job seems pretty clear-cut. You bring them in, they answer your questions, and you carry out their advice. But if that’s your philosophy, you’re sabotaging your own lean transformation, according to LEI Senior Coach Mark Reich.

Consultants can indeed provide the advice you need to further your continuous improvement efforts, but only to a point. If you’re assigning your consultant or an operational excellence team to take responsibility for the transformation, you’re crippling a key requirement for success: developing problem-solving abilities in leadership.

In this 10-minute Lean Talks video, inspired by a true story from his tenure at the Toyota Production System Support Center, Mark explains a critical misconception about the roles of consultants and leaders. Listen to him now as he recounts how a plant manager learned to change the way she managed and led.

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Written by:

Mark Reich

About Mark Reich

Mark supports new product development and the Co-Learning Partners program, assisting companies engaged in lean transformation. Since joining LEI in 2011, Mark spent 5 years of Chief Operating Officer at LEI followed by the last 3 years as a Senior Coach. He has led lean transformation in nearly every industry…

Read more about Mark Reich

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