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The Lean Post / Articles / Jidoka Supports Leaders Who Welcome Problems with John Shook

Jidoka Supports Leaders Who Welcome Problems with John Shook

Operations

Jidoka Supports Leaders Who Welcome Problems with John Shook

February 19, 2021

In this clip from last year's Virtual Learning Experience, LEI Senior Advisor John Shook explains the socio-technical system of Jidoka, where the human and machine work are separated and allocated with purpose, and how this lean pillar supports the lean ideal of "respect for people."

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Lean ideals such as “respect for people” could be nothing more than a lofty aspiration without specific and gritty methods grounding it in daily practice. In the following video taken from his Virtual Learning Experience presentation last year, LEI Senior Advisor John Shook breaks down the tangible elements of TPS as a “socio-technical system” that respects and empowers its workers. 

TPS has continued to be a management system that proves the success of separating human work from machine work, always ensuring that the machine’s purpose and function is to assist the human work, not the other way around. Shook explains this in great detail in his book Kaizen Express, but draws some great comparisons to standardized work and the attitudes of the human workers. Jidoka enables operations to build-in quality at each process and to separate operators from machines for more efficient work. As stated in the book, “Jidoka enables operations to build-in quality at each process and to separate operators from machines for more efficient work” (Narusawa and Shook 2009, 57).

Shook highlights the attitude that workers have when supporting one another, which is a key outcome that is seen when Jidoka is properly implemented. This respect for people and the dignity of their work is at the forefront here, as this socio-technical process is meant to help rather than hinder.

Jidoka is not an included feature with machines. The TPS pillar allows for ways to monitor each step of the process and tinker accordingly, making Jidoka a time-saving and value-creating means towards production and manufacturing.

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Join hundreds of your lean-thinking peers online at the second annual Virtual Lean Learning Experience, where you’ll get actionable ideas and inspiration that will re-energize your lean journey. Featuring a new money-saving, flexible pricing plan, a VLX Enterprise Subscription gives you—and everyone in your organization—a new weeklong, live seminar each quarter plus 12 months of access to the growing archive of recorded seminars. Each seminar will feature at least six presentations from successful lean practitioners who are leading their industries.  

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