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How does continuous flow apply to healthcare or other service industries?
Dear Gemba Coach: I work in healthcare and I struggle with how the concept of flow, which I can well…
Read article Just-in-Time Roundup: Great Lean Reads from Across the Web (Vol. 14)
Our editor's latest pics for great lean reads from across the web, this month from Forbes, IndustryWeek, and The New…
Read article No Shortcuts: Creating a Lean Environment the Right Way
As much as we may wish there was a way to pull off a lean transformation with only a basic…
Read article How do I quantify kaizen’s small improvements?
Dear Gemba Coach: How do I quantify kaizen's small improvements?
Read article The Problem of Partial Participation: Why Failing to Fully Commit to Lean Is Not An Option. An Interview with Chris Vogel
It's surprising how many lean implementations fail due to an organization's employees not fully embracing the idea. There are many…
Read article Ask Art: How One-Piece-Flow Supports Quality
"One-piece-flow is the key to quality improvements," writes Art Byrne. "In my experience it is pretty common to get a…
Read article It’s the Productivity, Not the People
In one memorable lean project, Craig Stritar found himself on a large fish-processing vessel in the Bering Sea that was…
Read article Let’s Stop Being Hypocrites: Work is Work
"We often talk about knowledge workers as though they need to be treated differently from shop floor workers," writes Dan…
Read article Why Your Lean Journey Needs a Self-Evaluation
Every company on a lean journey needs to occasionally step back and evaluate where they are, where they have gaps…
Read article A Principles-Based Approach to Changing Healthcare Management
"This year alone over 250,000 Americans will die due to medical error," writes Dr. John Toussaint. "How can so many…
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Habits for Continuous Learning and Improvement
What routines can you practice to develop a culture -- a habit -- of continuous improvement? The Improvement Kata and…
Watch video What is the difference between standard work and procedures?
Dear Gemba Coach: What is the difference between standard work and procedures?
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