Article
The Problems Inherent in Change – and What You Can Do about Them
Anyone who's been involved in an organizational transformation knows that its challenges go well beyond resistance. Katrina Appell sheds some light on the deeper challenges…
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The Birth of Lean: Conversations with the Founders of TPS
Fascinating interviews with the founders of lean. Learn about the origins of the Toyota Production System from the people responsible for its creation. As its pioneers…
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Why do the characters in your books struggle a lot with lean?
Dear Gemba Coach: I’m new to lean and I’ve just finished reading “The Gold Mine” and “The Lean Manager” and enjoyed them thoroughly – thank…
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“Pulling” Lean Through a Hospital
It's not unusual for North American hospitals to try lean for processes where patient flow most impacts costs or revenue. These efforts, if successful, often…
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Follow-up Q&A to the Webinar: On the Mend - Changing a healthcare organizational culture to continuous improvement
The lean healthcare webinar “On the Mend: Changing a healthcare organizational culture to continuous improvement” drew an engaged audience that submitted hundreds of questions, many…
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What should I look for so I don't get burned taking a lean director's job?
Dear Gemba Coach,I’ve been offered the job of a lean director in an industrial group. The offer sounds very attractive, and they tell me they’re…
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How Does Asking Questions Create Change?
Lean is not a sum of processes to acquire and apply which then will make things magically work better. It’s a set of techniques to…
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Lead Lean by Being Lean
Lean just doesn't work if leaders don't actively, consistently demonstrate lean thinking themselves. In his first piece for the Post, lean coach Jim Luckman explains…
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Advice from the Gemba: How Can I Change a Culture?
One of the most common questions asked by lean leaders is the question of culture change. How, they ask, can we change a firmly rooted…
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How Often Should We Change Takt Time?
Dear Gemba Coach: How often should we change takt time?
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No Change is Easy: The Starbucks Siren Steps into Dunkin Donuts’ World of Orange and Pink
Lean is about a willingness to experiment and if necessary, change our approach to our work and our daily routine. Lisa Adams, a lean coach…
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How Do I Change the Culture?
Dear Gemba Coach: I come from a company quite advanced in lean and I’ve joined a new firm as technical director. I’d like to apply lean…
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Changing Routines
In this article exploring ways to help lead positive change, Josh Howell asks: is pursuing understanding and conviction part of your influence or change model?…
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Why haven't lean tools changed our culture?
Dear Gemba Coach: I’m part of a team that has been tasked to implement lean tools across the company to drive continuous improvement actions, and…
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How NUMMI Changed Its Culture
I received a lot of questions on-line and off about last week’s column on the pending closing of NUMMI. One question in particular came up…
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LEI Partners Program Drives Lean Thought Leadership Forward
The Lean Enterprise Institute’s Partners Program—longstanding, collaborative learning relationships between LEI and six organizations leading their own lean transformations—is one of the Institute’s most active…
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Think Like Judoka
"Resistance in an organization can be a daunting foe to even the most highly skilled Lean practitioners," writes Joel Gross. We can overcome it, however,…
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How the Hoshin Kanri Process Coupled with Coaching Drives Lean Transformation, Part 1
A veteran coach shares a few intangible truths you'll need to know to execute an organizational transformation using hoshin kanri.
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Role of the Sensei
Dear Gemba Coach: I often wonder how senseis skip to new areas--from the shop floor to the back office, or to healthcare. Is this leap…
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Just a Fish Stick: The Perils of Forcing Your Change Agenda onto Others
Change agendas may look good on paper, but that doesn't necessarily mean they're foolproof. Brent Wahba shares his thoughts on an oft-overlooked hurdle to change…
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