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Changing Routines
By: Josh Howell | August 11, 2020
Columns; eLetters
Living through a pandemic is giving me a new appreciation for the value of routines and how they come to be. On the one hand, while sheltering-at-home, I’ve developed and keep tweaking an extensive morning routine: wake up, pour a glass of homemade cold brew, read something and/or go for a run, clean myself up, plan out my workday, shoot off a few emails and messages on Slack, fire up Zoom, huddle up with my colleagues, and eat lunch with my family. I have never had this much consistency in my day-to-day. I’ve been a high-volume business traveler for the More »
How a Lean Quoting Process Helps You Capture High-Value Opportunities, Part 3
By: Ed Grinde | August 11, 2020
Setting up a Daily Opportunity Review Board helps your company strategically respond to high-value customer inquiries. More »
Beyond 'Linear' Intelligence: Learning Lean Through Shared Experiments and Improvements
By: Masia Goodman | August 10, 2020
Learning entails far more than a linear set of directions from one person to another, argues LEI's Masia Goodman, who presents ways that the upcoming Virtual Lean Learning Experience (VLX) seeks to incorporate lean ways of learning. More »
How the A3 Process Developed to Help Build Better Managers, Part Two
By: John Shook and Isao Yoshino | August 7, 2020
In this second of two articles, Isao Yoshino and John Shook explore how A3 emerged as powerful practice at Toyota for developing better managers. More »
How the A3 Process Developed to Help Build Better Managers
By: John Shook and Isao Yoshino | August 6, 2020
One of the hallmarks of a successfully executed A3 process is that it is a collaborative activity--a learning process for everyone involved: for learner and teacher, senpai and kohai, sensei and deshi, say authors Isao Yoshino and John Shook. Here's the first of two articles tracing the development of A3 thinking at Toyota. More »
PDCA Is Really CA-PDCA -- and It’s the CA that Makes the PD Work
By: David Verble | August 5, 2020
Why Grasping the Actual Conditions (firsthand as an automatic practice) at the beginning, during, and after a problem-solving effort is the most important part of the process. More »
What You Will Learn by Reflecting on Your Organization's Work-at-Home Experience
By: Peter Ward | August 4, 2020
Reflecting on your work-from-home experience promises to provide needed insights about knowledge work and the routine work that accompanies it—both the work itself and its underlying processes. Here's a guide to help you get started. More »
Learning the Hard and Soft Skills of Lean Coaching
By: Lean Leaper | August 3, 2020
While lean is often associated with process improvement, error reduction, and greater efficiency in a wide range of numbers; most veterans argue that above all else, this system is primarily about healthy, productive, and sustainable coaching. More »
Building the Enabling Bureaucracy
By: Lean Leaper | July 31, 2020
A conversation with RJ Scaringe about creating the "Rivian Way.  " More »
Why You Should Link Hoshin Kanri with A3 Problem-Solving
By: Mark Reich | July 30, 2020
With A3 tightly linked to hoshin, an organization will not only solve problems but also will have the opportunity to innovate new ways of operating throughout the business More »
Keeping the "Day One" Spirit Alive
By: Regis Medina | July 29, 2020
Building in a cadence of gemba walks helps nurture the vital "day one" startup spirit as a company grows, says Regis Medina. He offers key tips on how to cultivate this approach. More »
Making Your Work Work in the First 90 Days
By: Andrew Quibell | July 28, 2020
In your first 90 days as a lean leader, what path will you take to support transformation? Andrew Quibell details the elements of both a tactical approach as well as a strategic one. More »
Quibell visual of Making Work Work in First 90 Days
July 28, 2020
Use this visual guide by Andrew Quibell to help inform your first 90 days as a lean leader.    More »
WLEI: 5 Guiding Principles for Tailoring a Path to Lean Transformation
By: Lean Enterprise Institute | July 27, 2020
Over the past five years, the Lean Global Network’s Lean Healthcare Initiative has carried out extensive research in eight hospitals across five countries, and recently published the white paper, "5 Guiding Principles to Transform Healthcare.  " In this podcast, LEI Senior Coach and white paper co-author Alice Lee shares insights into the research conducted by this group of “tailors” (individuals who saw patterns and helped identify how to apply them). She expands on the five guiding principles they developed and explains how these insights were gleaned from healthcare organizations. The principles provide guidance for any chief architect in any organization looking for traction with More »
5 Guiding Principles to Accelerate Your Lean Transformation
By: Alice Lee | July 27, 2020
Chief architects for lean transformation have been seeking effective ways of realizing tangible gains for years, says Senior Coach Alice Lee. She shares how a global team of Lean Coaches came to see themselves as "tailors" offering guidelines for Chief Architects in any organization to adapt to their situation. More »
Quick and Practical Tips for Effective Virtual Process Mapping
By: John Drogosz and Chet Marchwinski | July 24, 2020
In the wake of new lockdowns to halt the spread of the coronavirus, companies need ways for home-based team members and coaches to collaborate online to improve processes. So, in a recent webinar for product developers in the Lean Product and Process Development group, Coach John Drogosz demonstrated practical tips that you can use now for virtually mapping a process when the facilitator and team members are all working remotely. More »
Our Burning Platform and Using the 5 Whys to Think More Deeply about Corrective Action
By: Christopher D. Chapman | July 23, 2020
A call to action: As lean thinkers, we should join with our diversity, equity, and inclusion experts to help transform our business cultures. We must muster up the courage on our burning platform to face the centuries-old problem of systematic racism in our law enforcement, government, healthcare, education, housing, and employment. More »
How A Complete Lean Production System Fuels Global Success
By: James P. Womack | July 22, 2020
In this article prepared for the 2007 relaunch of the seminal book The Machine that Changed the World, co-author Jim Womack correctly forecast Toyota's rise, and identifes the key elements of a dynamic lean production system. More »
Being 'Right' is Not Enough
By: Josh Howell | July 21, 2020
All of us have problem-solving experiences to reflect on and learn from. And what better time to draw out that learning than now, when we as a society are tackling massive problems like the coronavirus pandemic and racism. In my case, I keep thinking about one experience when I failed. More »
Learn by Doing: Overcoming Inertia and Triggering Engagement Through Kaizen
By: Lean Leaper | July 20, 2020
Practicing daily kaizen powerfully drives the heart of any serious lean effort to learn and improve, a topic that will be addressed in the Virtual Lean Learning Experience by several process improvement leaders from Amadeus Hospitality. This Post shares articles from the archives that expand on this practice. More »
The Healing Power of Lean Product and Process Development in Healthcare
By: Chet Marchwinski and Paul Paliani | July 17, 2020
Can Lean Product and Process Development or LPPD, which evolved in the automotive industry, work in healthcare? Paul Paliani, who worked for almost 20 years as an automotive engineer and now leads a healthcare innovation team, offers insights and results. More »
Lean Accounting is about Respect for People
By: Jerry Solomon | July 16, 2020
The author recalls his first experience in learning first-hand the importance of providing easily understandable information to the people who can and will make a difference; it was transformative. More »
Ask Art: Why Do Most Companies Think Of Lean as Just a Cost Reduction Program?
By: Art Byrne | July 15, 2020
We shouldn’t be surprised at all that most companies approach lean as a cost reduction program, when it really is better understood as a time-based growth strategy, says Art Byrne, who points out the strategic benefits that accrue to companies practicing lean completely. More »
Being ‘Right’ is Not Enough
By: Josh Howell | July 14, 2020
Columns; eLetters
All of us have problem-solving experiences to reflect on and learn from.   And what better time to draw out that learning than now, when we as a society are tackling massive problems like the coronavirus pandemic and racism.   In my case, I keep thinking about one experience when I failed.     More »
The Real Secret to Success with the A3 Process: It is as Much a Social Process as a Technical Problem-solving One
By: David Verble | July 14, 2020
Part one of a seven-part series. Learn how the A3 process is about more than problem-solving, along with the other facets of the practice that you should understand. Check back every two weeks for the next article in the series. More »
5 Guiding Principles for Tailoring a Path to Lean Transformation--downloadable transcript
July 13, 2020
Transcript of Alice Lee podcast on the 5 guiding principles for lean transformation shared in the new Lean Healthcare Initiative white paper.    More »
How Lean Experts Create a Pipeline for Leadership Talent
By: Lean Leaper | July 13, 2020
Developing a pipeline for diverse leadership talent is a key principle for leading companies--and the topic of a session led by two Herman Miller leaders in the upcoming Virtual Lean Learning Experience. The handful of articles culled from the LEI archives share lessons on this topic from a range of experts. More »
The Art of Lean: Must-Knows for Coaching the Corrective-Action Phase of Problem-Solving, Part 2
By: Art Smalley | July 10, 2020
Part 2 of 2. Building from part 1, Art further explains the A.  D.  P. methodology by exploring how it applies to the countermeasures you can take to protect yourself and staff from Covid-19. More »
Creating a Lean Quoting Process to Support Your Lean Transformation, Part 2
By: Ed Grinde | July 9, 2020
When you view your lean transformation as a growth strategy, you’ll want to develop a lean quoting process that responds to customer inquiries faster than the competition and allows you to focus on high-value opportunities. Here’s a process that’s designed to quickly complete 95+% of all quotes, which frees up your value stream quoting team to spend time on the handful of large and/or special quotes that will truly increase your company’s profits. More »
Lean Accounting is About Respect for People
By: Jerry Solomon | July 9, 2020
My story as one of the recognized founders of Lean Accounting (LA) is unusual. Unlike my fellow LA founders who have degrees and expertise in accounting, my degree is in engineering. Yet, after I was exposed to LA, I became so excited about its concepts that I wanted to share my passion. I did this by writing three books and speaking at many invited conferences and seminars about the topic. At first, my objective was to make accounting easier for everyone to understand, and to help them know every day if they were winning or losing in the great game More »
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