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The Lean Post / Articles / Transforming Corporate Culture: Bestbath’s Approach to Scaling Problem-Solving Capability

WLEI podcast with CEO of BEstBaths

Executive Leadership

Transforming Corporate Culture: Bestbath’s Approach to Scaling Problem-Solving Capability

By Matthew Savas

October 10, 2023

In this podcast episode, LEI chats with Jay Multanen and Jared Raggozine from Bestbath on how to build a culture that engages everyone in problem-solving every day.

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In this episode of the WLEI Podcast, we speak with Jay Multanen and Jared Ragozzine from Bestbath, a manufacturer specializing in showers and bathtubs for both commercial and residential buildings. Jay is the co-CEO, while Jared is Director of Lean and Continuous Improvement. 

During the conversation we touch on:  

  • Organizational Transformation: Gain insights into how Bestbath has built a problem-solving culture through methodical structural changes and targeted people development strategies. 
  • Competitive Differentiation: Understand how adopting lean practices has not only streamlined their operations but conferred a significant competitive edge in the market. 
  • Strengthening Partnerships: Learn how lean thinking has fortified Bestbath’s relationships with their construction trade partners, thereby enhancing collaborative opportunities. 
  • Profit-Share Model: Explore Bestbath’s innovative profit-sharing scheme that has been pivotal in fostering the right behaviors across all levels, from the C-suite to the shop floor. 

Jay and Jared will host a learning session on building a problem-solving culture at the Lean Summit on March 19-20, 2024.

Register by October 31 to save up to $900 on your registration. Click here to learn more and register.

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Written by:

Matthew Savas

About Matthew Savas

Matt serves as content director at the Lean Enterprise Institute responsible for the institute’s content strategy in all mediums. He previously served as Director of the Lean Global Network, where he supported the network’s 30+ institutes and partners to spread lean thinking around the globe.  Matt has a BA in East…

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