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The Lean Post / Articles / 18. What’s the Problem: An Interview with GE Appliance’s Rich Calvaruso on Solving Problems through Improving the Work

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Operations

18. What’s the Problem: An Interview with GE Appliance’s Rich Calvaruso on Solving Problems through Improving the Work

By Lean Enterprise Institute

October 14, 2019

Rich Calvaruso of GE Appliances, a Haier Company sits down with Matt Savas to talk about problems. What problems are they facing? How does GE Appliances develop people through problem solving? And how have they impacted their culture through an emphasis on hands-on problem solving.Curious what is Jishuken? It is a type of hands-on, learn-by-doing workshop. The term literally means "self-learning" in Japanese.Additional Resources:Jishuken, Part Two: The Power of Self-LearningThe Value of Sharpening Skills Through 'Jishuken'Lean Lexicon book

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